Out of Hours Service

When we are closed patients should call NHS 111 by dialling 111. All calls are free from landlines and mobile phones 24 hours a day, 365 days a year. NHS 111 directs you to the service that is best able to meet your needs, taking into account your location, the time of day you are calling and the capacity of local services.

You should dial 111 when it’s not a life-threatening situation and is therefore less urgent than a 999 call. For instance:

• When you cannot see your own GP
• When we are closed or you are away from home
• When you feel your medical problem cannot wait, or are simply unsure of which service you require
• When you request medical reassurance about what to do next

Improved Access

From the 1st July, Hersham Surgery will be offering additional appointments available Monday to Friday during lunchtime. These will be a mixture of pre-bookable and ‘on the day’ appointments, please contact the practice for further details.